Privacy Policy

Last updated: April 2026

1. Information We Collect

When you create an account or purchase a plan, we may collect:

  • Account information: name, email address, and password (stored securely using industry-standard hashing).
  • Payment information: processed securely through Stripe. We do not store your credit card details on our servers.
  • Usage data: quiz answers, study progress, flashcard activity, and dashboard interactions to provide personalized study recommendations.
  • Technical data: IP address, browser type, device information, and pages visited. This helps us maintain security and improve the platform.

2. How We Use Your Information

  • Provide and personalize our exam preparation services
  • Track your study progress and power the spaced repetition review system
  • Process payments and manage your subscription
  • Send transactional emails (receipts, account confirmations) and, with your consent, promotional content about study tips and new features
  • Maintain platform security and prevent fraud
  • Respond to support inquiries

3. Cookies and Analytics

We use cookies and similar technologies to maintain your session, remember preferences, and analyze site usage through privacy-respecting analytics tools. You can manage cookie preferences through your browser settings.

4. Data Sharing

We do not sell your personal information. We share data only with:

  • Stripe: for payment processing
  • Amazon Web Services: for transactional email delivery
  • Analytics providers: aggregated and anonymized usage data

5. Data Security

We employ industry-standard security measures including encrypted connections (HTTPS), secure password hashing, and access controls. While no system is 100% secure, we take reasonable steps to protect your data.

6. Your Rights

Under applicable privacy laws (including PIPEDA for Canadian residents), you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Opt out of marketing communications at any time

To exercise these rights, contact us at support@acecse.com.

7. Data Retention

We retain your account data for as long as your account is active. If you request account deletion, we will remove your personal information within 30 days, except where we are required by law to retain certain records.

8. Children's Privacy

AceCSE is not intended for users under the age of 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this privacy policy from time to time. Significant changes will be communicated via email or a prominent notice on our website.

10. Contact

For privacy-related questions or requests, contact us at support@acecse.com.